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How to ensure positive outsourcing experience?

Outsourcing is surely a smart way of dealing with HR forces which provides lots of benefits for the company and its development. Outsourcing providers are responsible for the ongoing projects on all the stages of their implementation, thus the client company doesn’t need to undertake additional efforts connected with delivering payments to the employees, their motivation, etc. The quality of the workers’ services and overall delivery are under responsibility of the assigned agency, thus all the additional costs such as overtime, insurance and benefits fall on the Outsourcer and not on the client company itself.

Moreover, the other essential benefits of outsourcing are really difficult to underestimate:

— Delegation of HR responsibilities to the Outsourcer gives possibility for the client to concentrate on the core business activities;

— Additional flexibility and possibility to initiate more projects at the same time, when the Outsourcer is dealing with work forces needed for their realization;

— Possibility to avoid buying of new equipment, to save on procuring materials and other costs connected to recruiting of the staff members in comparison if it is being done on the behalf of a company itself.

Though, in the past there were some concerns over loss of control and security among the businesses while deciding about outsourcing arrangements. Hopefully, nowadays the situation has changed. The companies are becoming more and more creative. They turn towards innovative outsourcing agreements as they see the way to move the business forward in them.

In order to create true business relationships between the service provider and organization with the help of outsourcing, as well as in order to avoid possible concerns about outsourcing, consider the following:

  1. The objectives of the project should be well determined and clear to all the parties involved.
  2. Outsourcing should be considered as a part of company’s business strategy and not only the way to reduce costs or obtain some other benefits.
  3. Evaluate previously your outsourcing initiative in concrete numbers and from the point of view of the efforts from your side in order to fully understand its scale and value for your company.
  4. Carefully select the outsourcing service provider based on the positive feedbacks, reliability, availability of support and other factors that are important for your organization.
  5. Appoint some knowledgeable manager to represent your company in negotiations with the Outsourcer as well as the person responsible for further contacts, assuring in such a way the proper project flow till the successful realization.
  6. Advise beforehand all the staff members if delegation of their current tasks can take place or about other decisions that can be connected to their work due to outsourcing arrangement.
  7. Do your best in negotiations with the Outsourcer in order to obtain the best deal as the result and good value for your money.
  8. Stay in touch and maintain good relationships with your Outsourcer even after the project’s completion as the further assistance can be needed for you in future.

If you take into consideration the above mentioned advices, outsourcing can bring really beneficial experience for your company or organization! Be sure to avail all the advantages that attribute to outsourcing!

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Published inAbout outsourcing/outstaffing

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